A Deeper Dive into Patient Experience

Recently, my blog on Patient Experience was re-posted on KevinMD. The comments that patients and providers made on the site were challenging, insightful and difficult to read at times.

So many providers, mainly physicians, are so incredibly angry about the idea of patient experience. They get red in the face and raise their voices as they talk about it. They get defensive and make all kinds of excuses about how the data collection methodology is wrong and how medicine is going down the tubes.

Continue reading A Deeper Dive into Patient Experience

The Human Side of Corporate Medicine

“I want to explore employment opportunities with you.”

He is looking at me. Trying his hardest. Passion, yet anger, in his eyes.

Everything I know about him and his tenure in the community helps me understand how difficult this conversation is. Everything I see in his eyes helps me understand how painful this is.

Private practice is dying…on the vine…in America.

Continue reading The Human Side of Corporate Medicine

Nurse Respect: Confessions of an OB/GYN Physician

Sometimes I’m not the nicest. Sometimes I don’t say “thank you” or “please”. Sometimes I seem gruff or insensitive. Sometimes my tone does not put you at ease.

It’s not because I disrespect you. I value our interactions each and every day. It’s not because I don’t like you. Some of it is just the way I was trained. Continue reading Nurse Respect: Confessions of an OB/GYN Physician

Advice to my medical student self…

“I start my first clinical clerkship in medical school tomorrow. Any last minute advice?”

I stared at the text message from my cousin as I rolled my first patient of the day back to the operating room. I chuckled to myself.

What fun?

Continue reading Advice to my medical student self…

Excellence: Reflections of a Physician Leader

What is excellence?

I guess the first question we should ask ourselves is, why excellence?

If mediocrity is the acceptable norm, why strive for excellence?

If excellence slows you down in the operating room and makes you less efficient, why excellence?

Continue reading Excellence: Reflections of a Physician Leader

Lactation Fanaticism: Confessions of an OB/GYN Physician

Lactation Fanaticism

366410707_fd2df38edb  Th e truth is … I am a victim of Lactation Fanaticism.

I get it. Baby friendly. Breast is best. Nursing is bonding. It’s supposed to be easy and natural, right?

I’ve seen the data. Yes, I support breastfeeding. I support breastfeeding to a fault. Let me explain. Continue reading Lactation Fanaticism: Confessions of an OB/GYN Physician

Sticky-notes and all…

unnamedMany people ask me, “how did you have time to write a book in medical school?” and “why did you write a book in medical school?”

It just sort of happened … organically. Ever since I was able to put pen to paper, I’ve been writing. And, every opportunity I can take to write something, I will. People often seek a creative outlet, whether it be though their work, the arts, music, etc. My outlet is the typewriter … or nowadays, a MacBook Air. Continue reading Sticky-notes and all…